• establishment of Special Delivery Vehicles and Joint Ventures   

• design, implementation, and journey management of the outsourcing of core business activities   
• using outsourcing to deliver innovation and strategic change  
• governance, contact, and organizational architectures design  
• driving performance, alignment, flexibility, and responsiveness through:

• contract and process design

• reward design

• key performance indicator (KPI) selection and modeling  

• design, implementation, coaching, and mentoring of integrated project teams (IPTs) and self-managing work teams (SMWTs)

    For further information, contact the Complex Program Group .